Friendship: Friends acknowledge friends. Try these three steps to acknowledge your friends: repeat back; don't invalidate; and don't try to change. |
You are talking to a friend. He starts complaining that a certain situation was not fair.
You were an onlooker in this situation and don't really agree with him. What do you do? Often when your friend tells you a story or voices a complaint, it doesn't mean he wants agreement. He may want to be heard and understood. He is really asking for acknowledgment. Try these three steps to acknowledgment: 1. Repeat Back
2. Don't Invalidate
3. Don't Try to Change
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